22 - 25 April, 2019
Kuala Lumpur, Malaysia

Seng Yue Yau


Head of IT
British American Tobacco


5:10 PM Case Study: Blueprint for Setting-up a Capability-led ‘Centres of Excellence’

·         Challenges in standardising cross-departmental coordination and collaboration
·         Involving BPOs early on in the automation process so customers and delivery teams achieve the full benefits of robotics
·         Establishing enterprise-wide governance frameworks for IA implementation and process streamlining


Check out the incredible speaker line-up to see who will be joining Seng Yue.

Download The Latest Agenda