22 - 25 April, 2019
Pavilion Hotel Kuala Lumpur, Malaysia

Mui Khim Chew


Head of Shared Services
OCBC


2:20 PM Case Study: Creating an Un-Paralleled Customer Experience through Shared Services

·         Embracing customer-centricity for your shared-service transformation
·         Achieving continuous improvement in service delivery and customer service
·         Business strategies, human-focussed models and data management to drive user experience 


Check out the incredible speaker line-up to see who will be joining Mui Khim.

Download The Latest Agenda