02 - 03 May, 2018
DoubleTree by Hilton, Kuala Lumpur, Malaysia

Ephrem Zewdie Robele


Global Finance Services, Global Services Centre
World Health Organization


11:40 AM Automating invoice processing systems for greater efficiency, accuracy and reduced costs

·         Reviewing WHO’s AP automation journey
·         Understanding the various Implementation challenges including legacy processes, system, employee buy-in and change management as well as partnering the suitable vendor for the suitable process
·         Exploring what works well and maximising further optimisation opportunities

12:40 PM “Next step forward” Panel Discussion Maximising possibilities and navigating challenges for Shared Services in the era of Intelligent Automation

Following the 3 case studies, our presenters will participate on this 30-minute panel, and will focus on lessons learnt from their automation journey.
·         Reviewing lessons learnt from automation projects
·         Evaluating project risks involved, and how we can overcome them
·         The hottest issue – How can we accelerate automation in a sustainable manner?
·         Will Intelligent Automation be the answer to high talent attrition in Malaysia’s Shared Services market? 


Check out the incredible speaker line-up to see who will be joining Ephrem Zewdie .

Download The Latest Agenda