Speakers Presentation

Achieve End-To-End Process StandardisationWithin a Year: How Did We Do It?

Achieve End-To-End Process StandardisationWithin a Year: How Did We Do It?

Presented By: 

Nor’Aini Jalaludin (NORA)
Head of HR Centralised Services, Group Human Resource Management
PETRONAS

Leading Change: From Concept to Migration and Transformation/Building a High Performing Team Culture in SSC

Leading Change: From Concept to Migration and Transformation/Building a High Performing Team Culture in SSC

Presented by: 

Chen Theng Aik
Director and Head of Center for Financial Services
PALL Corporation

Retaining Your Best Talent

Retaining Your Best Talent

Presented by: 

Corina Tan 
General Manager
Sr. Director, APJ CSB Sales Operations
Dell Penang

Transitioning to Value Added Operations with RPA

Transitioning to Value Added Operations with RPA

Presented By: 

Mohd Nizam Abdul Rahim
Head of Information Technology Services
Sime Darby Global Services Centre

Driving Business Value through Integrated System, Process Simplification, Standardisation & Automation to Achieve World-Class Service Delivery

Driving Business Value through Integrated System, Process Simplification, Standardisation & Automation to Achieve World-Class Service Delivery

Presented By: 

Khurram Shahzad
General Manager
British American Service Centre Asia Pacific Region